At Solunãe Club, your satisfaction matters. Due to the nature of our products, we do not accept returns on opened items. If your order arrives damaged or you received the wrong item, please contact us at info@solunaeclub.com within 7 days of delivery. We’ll make it right.

Unopened items may be eligible for return within 14 days of delivery. Please contact us prior to sending anything back to receive return authorization.

We take pride in the quality of our tea and wellness products. While we do not offer a formal warranty, if there is an issue with your order, we want to hear from you. Please emailinfo@solunaeclub.comand we’ll do our best to resolve it promptly.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Orders are typically processed within 2–3 business days. Once shipped, standard delivery within the U.S. takes approximately 3–7 business days, depending on your location.

You’ll receive a shipping confirmation and tracking number via email as soon as your order ships. During holidays or high-volume periods, processing and delivery times may vary slightly.

We craft many of our products in small batches to ensure freshness. If something is out of stock, simply enter your email on the product page to receive a restock alert. You’ll be the first to know when it’s available again.